API System Maintenance
Jul 22, 07:00 UTCCompleted - The scheduled maintenance has been completed.Jul 22, 06:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 18,...
View ArticleAPI Issue resulting in a Bad Request 400 Error
Oct 30, 17:05 UTCResolved - This issue is now resolved.Oct 30, 14:06 UTCMonitoring - Our engineering and support teams will now monitor the API over the coming few hours to ensure everything is working...
View ArticleIntermittent HTTP 503 responses from https://api.zamzar.com/
Nov 1, 14:54 UTCResolved - Our engineers observed an increase in HTTP 503 errors for requests to https://api.zamzar.com/ and https://sandbox.zamzar.com/ between 08.16-09:09 UTC today. These errors were...
View ArticleElevated Queue Times
Dec 4, 14:34 UTCResolved - There are no longer any elevated queue times for conversions.Dec 4, 11:04 UTCMonitoring - There are no longer any elevated queue times for conversions. Our team will continue...
View ArticleSome requests to /jobs endpoint previously failed with HTTP 422 error
Mar 8, 20:55 UTCResolved - Our operations team have observed that a small number of HTTP POST requests to submit files for conversion to the /v1/jobs API endpoint resulted in an "HTTP 422...
View ArticleAPI endpoints unavailable for almost 3 minutes
Mar 10, 15:36 UTCResolved - No further downtime has been experienced. There was an outage of just under 3 minutes between 12:53:23 YTC and 12:56:19 UTC, which resulted in HTTP 503 "Service Unavailable"...
View ArticleDelayed Conversions on the Zamzar API
Mar 10, 16:17 UTCResolved - All conversion delays have now been cleared. Our team will continue to monitor for any further delays, but none are expected.Mar 10, 15:40 UTCMonitoring - New jobs submitted...
View ArticleNetwork connectivity issue on the Zamzar website
Nov 30, 08:12 UTCResolved - This network connectivity issue is now resolved. Apologies for the issues.Nov 29, 21:14 UTCMonitoring - Our hosting provider has advised that the network connectivity issues...
View ArticleElevated queue times for API conversion jobs
Feb 20, 11:36 UTCResolved - Our ops team have been monitoring the services closely for the last 2 hours and have not observed any elevated queue times for jobs submitted during this period. We are...
View ArticleElevated queue times for API conversion job
Apr 1, 10:38 UTCResolved - Our ops team have been monitoring the services closely for the last 2 hours and have not observed any elevated queue times for jobs submitted during this period. We are...
View ArticleElevated queue times for API conversion jobs
May 3, 20:07 UTCResolved - Following monitoring of these elevated queue times - this is now resolved.May 3, 14:02 UTCMonitoring - We are no longer seeing elevated queue times for API conversion jobs....
View ArticleElevated queue times for API conversion jobs
Jun 21, 14:04 UTCResolved - Following continued monitoring of these elevated queue times - this is now resolved.Jun 21, 11:07 UTCMonitoring - We are no longer seeing elevated queue times for API...
View ArticleFile Conversion Exports Delayed
Jun 27, 20:40 UTCResolved - This is now resolved.Jun 27, 14:48 UTCMonitoring - We are no longer seeing file conversion export delays. We will continue to monitor.Jun 27, 14:07 UTCInvestigating - We are...
View ArticleBrief interruption to API service
Jul 1, 16:01 UTCResolved - We have been monitoring this over the past few hours and have not seen further issues, as such this is now resolved.Jul 1, 12:57 UTCMonitoring - We have observed an...
View ArticleAPI System Maintenance
Nov 14, 11:00 UTCCompleted - The scheduled maintenance has been completed.Nov 14, 10:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 31,...
View ArticleNetwork connectivity issue on the Zamzar website
Jun 10, 07:38 UTCResolved - This network connectivity issue that affected the website at https://www.zamzar.com is now resolved. Apologies for the issues.Jun 10, 00:20 UTCUpdate - We are continuing to...
View ArticleAPI System Maintenance
Mar 27, 07:00 UTCCompleted - The scheduled maintenance has been completed.Mar 27, 06:30 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 24,...
View ArticleSwitching off TLS 1.1
Jul 18, 23:30 UTCCompleted - The scheduled maintenance has been completed.Jul 18, 23:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 11,...
View ArticleInterruption to API service
Jul 20, 09:26 UTCResolved - We can confirm this issue has now been resolved and new API requests submitted since 07:05 AM UTC today are processing normally. We will continue to perform enhanced...
View ArticleAPI System Maintenance
Nov 21, 23:00 UTCCompleted - The scheduled maintenance has been completed.Nov 21, 22:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 15,...
View Article